During the second quarter of 2024 (April to June), ComReg had a range of news for consumers that included some of the following topics:
We informed consumers about
- Service Provider Code of Practice and complaints procedures;
- the options available with electronic and paper bills;
- how to switch mobile service provider;
- Vodafone’s 3G switch-off in Cork, Galway and Dublin from June;
- how to get the most out of your mobile service.
We advised consumers to
- visit our stand at The 50 Plus Show in the Galway;
- visit our new Broadband Checker tool to see what broadband is available to you.
In terms of research and reports we
- published Q1 Consumer Care Statistics with details of issues raised by consumers who contacted ComReg’s Consumer Care team from January to March 2024;
- published the Irish Text Relay Service usage report.
