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Getting a new broadband connection?

The broadband connection you can get depends on where you live, the available technology, and what providers sell broadband in your area.

You may be getting a new broadband connection when

  • You change your broadband and home phone service technology with the same provider, for example when you are moving to fibre;
  • You switch your service to a new provider; or
  • Your current provider contacts you to let you know they are upgrading your connection.

ComReg has published guidance for broadband service providers to support copper customers’ migration to newer technologies with timely, clear and accurate information and advice.

We also have advice and information for consumers and end-users on getting a new broadband connection with tips to help you:

  • Before you change your broadband connection – things to ask your provider;
  • Before a technician visits your home – how to prepare;
  • During the installation – what to expect.

For help with any connectivity issues after installation see our guide to get the most out of your broadband and home phone. We also have advice and information if you are switching providers.

Broadband Availability

Our Broadband Checker helps you find out what fixed broadband is available in your area.

Mobile Coverage

Our Coverage Map shows service providers’ predicted 2G, 3G, 4G and 5G outdoor mobile phone coverage for an address or Eircode.

We also provide a free app that checks the outdoor mobile coverage at your location. The app is available for download from iOS and Android app stores here:

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