The EU (Electronic Communications Code) Regulations 2022 came into operation in Ireland on 9 June 2023 and introduced some additional consumer rights.
A Contract Summary is a standardised document to provide end-users with the main terms of the service on offer in an easy-to-understand form. A service provider should provide you with a Contract Summary before you sign up to a contract.
We have advice and information on entering into a contract for phone or broadband services. We outline some of the most important things to consider at the different stages:
- Before entering a contract
- While you’re in a contract
- When your contract comes to an end.
