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31 March 2023 31 March 2023

Consultation deadline extended on Customer Charter for internet and phone providers

Consumer News

ComReg is consulting on the implementation of a Customer Charter for providers of internet and phone services.

We are extending the deadline for submissions by 2 weeks to 5pm on 3 May 2023. Details of the extension are available here.

We welcome views on this consultation and on any relevant matters. We will consider the responses we receive and once we have completed this process, we will issue a final decision.

To make a submission please contact us by post or email:

Subject Line: Submissions to ComReg 23/14

Email: retailconsult@comreg.ie

Post: Commission for Communications Regulation, Retail Policy

One Dockland Central, 1 Guild St., North Dock, Dublin 1, D01 E4XO, Ireland

Deadline: 5pm on 3 May 2023