* All new entrants will join the organisation at the bottom of the pay scale. Pay increases will be awarded annually subject to satisfactory performance and to the terms of any government agreements.
The Network Operations Unit
Within ComReg, the Network Operations Unit is responsible for, among other things: providing technical expertise in relation to key areas of electronic communications network operations.
The team is responsible for:
evaluating the resilience, security, performance and integrity of operators’ networks;
managing and collating the reporting of network incidents across all electronic communications networks and services areas; and
liaising with State and International agencies, as appropriate, on matters related to network incidents network resilience, network performance and network security.
The team also works across the ComReg organisation, supporting regulatory activities (both policy and compliance) by:
providing technical expertise on network operations topics on both fixed and radio electronic communications networks and services, number independent interpersonal communications services and connected devices.
providing technical advice to internal stakeholders on existing and emerging network technologies to support policy and compliance decisions.
providing management and delivery of various key technical projects and programmes.
measuring and analysing the performance of operators’ networks by using operator supplied data, simulation tools and direct measurement techniques, as necessary.
working with industry, research bodies and other state and European based public bodies to evaluate the impact of emerging technology in the telecommunications eco-system and the regulatory challenges these emerging technologies may present
For more information about the role of the Network Operations Unit, its annual reports are published as ComReg documents 19/31, 20/22 and 21/29.
The Role
The network operations specialist will be responsible for the following areas and tasks:
Provide technical expertise on the operations of mobile and fixed networks, including but not limited to:
Network incidents;
Network risk and resilience;
Network security; and
Network performance.
Provide technical advice internally within ComReg on existing and emerging network technology.
Leading the project and service management of key programs within the unit.
Providing governance to key outsourcing partners, including effective stakeholder engagement strategies.
Demonstrable experience in, advancing existing, and implementing new procedures and processes, in order to support the network operations unit work programme.
Provide accurate analysis of network statistics, network coverage and other operational data.
Qualifications and Experience
Essential experience/knowledge
An Honours degree, third level qualification or significant relevant experience, in science, technology, engineering or another equivalent area/s;
Demonstrable experience in a network operations environment;
Ability to quickly analyse multiple sources of information and draw accurate conclusions based on the information presented;
A proven track record of continuous professional development, including learning and applying, new methods and technologies;
Experience working within or leading the delivery of projects;
Experience working with internal and external stakeholders to deliver projects.
A broad technical knowledge of current and emerging communications technologies;
Excellent communication skills, honed through previous career experiences.
Desirable
Experience of providing strategic direction in a technical environment.
Experience and knowledge of electronic communications networks and services, number independent interpersonal communications services and connected devices;
Experience of providing governance to outsourcing partners and service providers.
Core Competencies & Skills for the Role
Technical Knowledge & Continuous Improvement – Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.
Communicating & Influencing Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.
Teamwork Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals. Interacts in a manner that builds respect and fosters trust.
Planning and Organising Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.
Analytical and Critical Thinking Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.
