Directory Hub
Information and Advice on Directory Enquiry Services
Emergency Call Answering Service (ECAS)
Information and Advice on the Emergency Call Answering Service (ECAS)
Roaming
Information and Advice on using your Mobile Phone Service whilst abroad.
Scam Calls & Texts
What to do if you have received a Scam Call or Text Message (SMS)
Switching Providers
Advice and Information regarding Switching your Service Provider
Universal Service
Information on Universal Service Obligations (USO)
Service Provider Accessibility Requirements
Information and Advice for Consumers with Disabilities
Premium Rate
Advice and information regarding Premium Rate Services for Fixed and Mobile
Contracts
Information and Advice on Telephony Contracts
Postal
Information and Advice on Postal Services
Non Geographic Numbers
Information on changes to Non Geographic Numbers (NGN)
Consumer Care
Advice and Support from our Consumer Care team.