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  • Annex

Annex 1 - End-user Complaints Reporting and Data Provision; Proposed Complaints Data Workbook

Consultation,Annex
Posted: 28th February 2025
Reference Number: ComReg 25/12a

Schedule 3 Customer Charter Data Dictionary and Reporting Template

Consultation,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05a1

Appendix D Submissions to Consultation 23/14

Consultation Submissions,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05d

Appendix C Response to Consultation 23/14

Consultation Response,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05c

Appendix B Draft Regulatory Assessment - Proposals for Implementing a Customer Charter

Consultation,Regulatory Impact Assessment,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05b

Appendix A Draft Decision Instrument - Proposals for Implementing a Customer Charter

Consultation,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05a

Postal Dispute Resolution Procedures

Consultation Response,Decision,Annex
Posted: 16th December 2024
Reference Number: ComReg 24/102a

End-user Dispute Resolution Procedures

Consultation Response,Decision,Annex
Posted: 16th December 2024
Reference Number: ComReg 24/22aR1

Annex 5 - Full List of WPZs

Annex
Posted: 27th November 2024
Reference Number: ComReg 24/92a

Annex 5 - Submissions to Consultation 24/57

Annex
Posted: 30th August 2024
Reference Number: ComReg 24/69e