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  • Quality of Service

Schedule 3 Customer Charter Data Dictionary and Reporting Template

Consultation,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05a1

Appendix D Submissions to Consultation 23/14

Consultation Submissions,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05d

Appendix C Response to Consultation 23/14

Consultation Response,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05c

Appendix B Draft Regulatory Assessment - Proposals for Implementing a Customer Charter

Consultation,Regulatory Impact Assessment,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05b

Appendix A Draft Decision Instrument - Proposals for Implementing a Customer Charter

Consultation,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05a

Proposals for Implementing a Customer Charter Further Consultation

Regulatory Impact Assessment,Consultation,Consultation Response,Report
Posted: 16th January 2025
Reference Number: ComReg 25/05

Provision of Access at a Fixed Location (AFL) by Eircom Limited Quality of Service Performance Data Q2 2024 (1 April – 30 June) & Annual 2023/2024 (1 July 2023 – 30 June 2024)

Information Notice
Posted: 1st October 2024
Reference Number: ComReg 24/83

ComReg’s Postal Quality of Service Monitor – Regulatory Procedures

Posted: 12th September 2024
Reference Number: ComReg 24/72

Provision of Access at a Fixed Location (AFL) by Eircom Limited - Quality of Service Performance Data Q1 2024 (1 January – 31 March) & YTD 2023/2024 (1 July 2023 – 31 March 2024)

Information Notice
Posted: 26th June 2024
Reference Number: ComReg 24/55

ComReg reports An Post's performance for next-day delivery of mail in 2023

Market Commentary,Report
Posted: 28th May 2024
Reference Number: ComReg 24/39a