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  • Quality of Service

Regulator directs eircom to expand availability of free itemised billing to all customers

Media Release
Posted: 17th July 2001
Reference Number: PR170701

Telecoms Regulator to Consult on procedures for handling Consumer Complaints by Telecoms Operators.

Media Release
Posted: 14th May 2001
Reference Number: PR140501

Regulator to Consult on Itemised Billing for Consumers

Media Release
Posted: 1st May 2001
Reference Number: PR010501a

Telecoms regulator directs Cable/MMDS operators on Code of Conduct for Customers

Media Release
Posted: 6th April 2001
Reference Number: PR060401

Telecoms Regulator to establish a Directory Information Service Forum Consumer Code of Conduct to be developed

Media Release
Posted: 2nd April 2001
Reference Number: PR020401b

Local Loop Unbundling - Service Level Agreements- Information Notice

Information Notice
Posted: 1st January 2001
Reference Number: 01/37

Codes of Practice for the Handling of Consumer Complaints by Telecommunications Operators - Consultation Paper

Consultation
Posted: 1st January 2001
Reference Number: 01/34

Itemised billing by telecommunications operators - Consultation Paper

Consultation
Posted: 1st January 2001
Reference Number: 01/30

Regulation of Postal Services - Quality of Service Standards to be achieved by An Post - Consultation Paper

Consultation
Posted: 1st January 2001
Reference Number: 01/28

Codes of Practice by Cable and MMDS operators for handling consumer complaints - Decision Notice D6/01 and Response to the Consultation

Decision
Posted: 1st January 2001
Reference Number: 01/22