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  • Quality of Service

Measuring Licensed Operator Performance Programme. Issue 2: July - December 2001

Posted: 1st January 2002
Reference Number: 02/66

Removal of PSTN Circuits from eircom's Service Level Agreement offered to OLOs - Decision Notice D11/02

Decision
Posted: 1st January 2002
Reference Number: 02/56

CPS Call Quality Summary Report

Information Notice
Posted: 1st January 2002
Reference Number: 02/41

Service Levels Provided to Other Licensed Operators by Operators with Significant Market Power - Decision Notice D2/02

Decision
Posted: 1st January 2002
Reference Number: 02/28

Network Resilience - Response to Consultation

Consultation Response
Posted: 1st January 2002
Reference Number: 02/25

Measuring Licensed Operator Performance Programme. Issue 1: July to September 2001

Posted: 1st January 2002
Reference Number: 02/23

ODTR to review Service Level Agreements between eircom and other Licensed Operators Leased Line delivery times have improved over the last 12 months

Media Release
Posted: 30th November 2001
Reference Number: PR301101

Substantial rise in next day delivery needed - An Post to prepare cost effective plan over next 6 months

Media Release
Posted: 20th September 2001
Reference Number: PR200901

Telecoms Regulator set out minimum criteria for Handling Customer Complaints for Telecoms Operators

Media Release
Posted: 29th August 2001
Reference Number: PR290801

Regulator directs eircom to expand availability of free itemised billing to all customers

Media Release
Posted: 17th July 2001
Reference Number: PR170701