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  • Consumer Issues

Over-the-Air provisioning - Response to Consultation 21/114

Consultation Response
Posted: 29th June 2022
Reference Number: 22/48

ComReg Sustainability Webinar - 29 April 2022

Conference documents and presentations
Posted: 19th May 2022
Reference Number: 22/39

Implementation of EU Roaming Regulation by Irish Mobile Companies - 28th Wave of Irish and EU aggregated data - April to September 2021

Information Notice
Posted: 9th May 2022
Reference Number: 22/36

ComReg Consumer Line Statistics Report Q1 2022

Information Notice
Posted: 29th April 2022
Reference Number: ComReg 22/32

Text Relay Service Take-up and Usage statistics; July 2021-December 2021

Information Notice
Posted: 29th April 2022
Reference Number: ComReg 22/31

Three Ireland (Hutchison) Limited refunds €335,000 to customers and pays ComReg €30,000 for overcharging customers while roaming

Information Notice
Posted: 28th April 2022
Reference Number: ComReg 22/30

Universal Service Requirements – Provision of Access at a Fixed Location (AFL) by Eircom Limited -Quality of Service Performance Data Q4 2021 (1 October – 31 December) & YTD 2021/2022 (1 July 2021 – 31 December 2021) Information Notice

Information Notice
Posted: 30th March 2022
Reference Number: 22/25

Three to refund over €2.6 million of “Post Cancellation Charges” and other retained credits

Information Notice,Enforcement Actions
Posted: 24th March 2022
Reference Number: ComReg 22/23

Opinion of Non-Compliance to Vodafone Ireland Limited in relation to porting charges

Information Notice,Enforcement Actions
Posted: 14th March 2022
Reference Number: 22/21

Implementation of EU Roaming Regulation by Irish Mobile Companies - 27th wave of Irish and EU aggregated data (1 October 2020 to 31 March 2021)

Information Notice
Posted: 1st February 2022
Reference Number: 22/07