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  • Consumer Issues

Universal Service Requirements – Provision of Access at a Fixed Location (AFL) by Eircom Limited -Quality of Service Performance Data Q3 2022 (1 July – 30 September) & YTD 2022/2023 (1 July 2022 – 30 September 2022) Information Notice

Information Notice
Posted: 19th December 2022
Reference Number: ComReg 22/110

Opinion of Non-Compliance to Eircom Limited with respect to provisions of the Universal Service Regulations

Information Notice,Enforcement Actions
Posted: 8th December 2022

ComReg makes a Finding of Non-compliance against Three regarding Premium Rate Services

Information Notice
Posted: 9th November 2022
Reference Number: 22/95

ComReg Consumer Care Statistics Report Q3 2022

Information Notice
Posted: 4th November 2022
Reference Number: ComReg 22/91

Mobile Consumer Experience 2022 - Survey results

Briefing Note,Survey
Posted: 6th October 2022
Reference Number: ComReg 22/83

Universal Service Requirements – Provision of Access at a Fixed Location (AFL) by Eircom Limited -Quality of Service Performance Data Q2 2022 (1 April – 30 June) & Annual 2021/2022 (1 July 2021 – 30 June 2022) Information Notice

Information Notice
Posted: 30th September 2022
Reference Number: 22/81

Nuisance Communications - Update on the Nuisance Communications Industry Taskforce

Information Notice
Posted: 30th September 2022
Reference Number: 22/77

Notification of a Finding of Non-Compliance to Three Ireland with respect to provisions of the Universal Service Regulations

Information Notice,Enforcement Actions
Posted: 30th August 2022
Reference Number: 22/74

Vodafone to refund over €2 million of “Post Cancellation Charges” and other retained credits

Posted: 25th August 2022
Reference Number: ComReg 22/73