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  • Consumer Issues

Appendix A Draft Decision Instrument - Proposals for Implementing a Customer Charter

Consultation,Annex
Posted: 16th January 2025
Reference Number: ComReg 25/05a

Proposals for Implementing a Customer Charter Further Consultation

Consultation,Consultation Response,Report,Regulatory Impact Assessment
Posted: 16th January 2025
Reference Number: ComReg 25/05

Accessibility of Electronic Communications Services (ECS) Summary Information Notice

Information Notice
Posted: 14th January 2025
Reference Number: ComReg 25/04b

Equivalent access to and choice of Electronic Communications Services (ECS) for people with Disabilities - Submissions Document

Consultation Submissions
Posted: 14th January 2025
Reference Number: ComReg 25/04a

Accessibility of Electronic Communications Services

Information Notice
Posted: 14th January 2025
Reference Number: ComReg 25/04R

Three Ireland refunds €3.76m to customers for breaches of the Roaming Regulation

Information Notice,Enforcement Actions,Retail,Agreement
Posted: 20th December 2024
Reference Number: ComReg 24/108

Postal Dispute Resolution Procedures - Submissions to Consultation 24/81

Consultation Submissions
Posted: 16th December 2024
Reference Number: ComReg 24/102s

Postal Dispute Resolution Procedures

Consultation Response,Decision,Annex
Posted: 16th December 2024
Reference Number: ComReg 24/102a

Postal Dispute Resolution Procedures - Response to Consultation 24/81 and Decision

Consultation Response,Decision
Posted: 16th December 2024
Reference Number: ComReg 24/102
Decision Number: D25/24

Procedures for Oral Hearings (For use in ECS 'End-user Dispute Resolution') Submissions to Consultation 24/80

Comreg Submission
Posted: 16th December 2024
Reference Number: ComReg 24/101s