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  • Consumer Issues

ComReg Consumer Care Statistics Report Q3 2024

Information Notice
Posted: 15th November 2024
Reference Number: ComReg 24/91

Missed and Delayed Service and Installation Appointments – End-User Compensation

Consultation
Posted: 6th November 2024
Reference Number: ComReg 24/89

Provision of Access at a Fixed Location (AFL) by Eircom Limited Quality of Service Performance Data Q2 2024 (1 April – 30 June) & Annual 2023/2024 (1 July 2023 – 30 June 2024)

Information Notice
Posted: 1st October 2024
Reference Number: ComReg 24/83

Text Relay Service Take-up and Usage statistics; January to June 2024

Information Notice
Posted: 30th September 2024
Reference Number: ComReg 24/82

Postal Dispute Resolution Procedures

Consultation
Posted: 27th September 2024
Reference Number: ComReg 24/81

Procedures for Oral Hearings - for use in ECS ‘End-user Dispute Resolution’

Consultation
Posted: 27th September 2024
Reference Number: ComReg 24/80

SLA Digital refunds €8,872 to customers

Information Notice
Posted: 18th September 2024
Reference Number: ComReg 24/75

PrepayPower to come into compliance, pay a penalty of €9,300 to ComReg and issue refunds of €272,124

Information Notice
Posted: 26th August 2024
Reference Number: ComReg 24/67

IFA Telecom to come into compliance and pay a penalty of €7,500 to ComReg

Retail,Information Notice
Posted: 20th August 2024
Reference Number: ComReg 24/66

ComReg Consumer Care Statistics Report Q2 2024

Information Notice
Posted: 31st July 2024
Reference Number: ComReg 24/64