You can ‘Roam like at home’ on a ferry or plane within the EU as long as you are directly connected to a land-based mobile network. For example, if you are on a ship that is travelling away from the coast and you are no longer connected to a mobile network in an EU country, the ‘Roam like at home’ rates will not apply.
In a similar way, if you are outside the EU, international roaming rates will not apply.
Some ferries and planes offer a satellite service to provide mobile coverage throughout your journey. You should make sure you know the rates for these services before you use them as they can be more expensive than the roaming tariffs.
Next week’s consumer news item
As we come towards the end of our roaming advice series, we will give you our top tips for using your mobile phone abroad.
